Terms & Conditions 

1.INTRODUCTION:

1. Everything on this website belongs to Órlaith Clancy, an Irish CORÚ Registered Dietitian (DI055309). You cannot use it for your own business use or any financial gain.

2. These Terms and Conditions set out the Terms and Conditions upon which Órlaith Clancy Dietitian is to provide the service to you and will apply to the exclusion of all other terms and conditions (other than those which cannot lawfully be limited/excluded such as any rights which you are entitled to as a consumer). Any variation/addition to these Terms & Conditions will only be valid if they are made in writing and signed by the Dietitian. In these Terms & Conditions the following words and expressions mean: (a) Charges; means the charges of the Dietitian which are payable by you for the provision of the service as initially advised to you prior to you placing our order for the service; (b) Dietitian; means Órlaith Clancy RD, Sole Trader Órlaith Clancy Dietitian email: orlaithclancydieititian@gmail.com (c) Service; means clinical dietetic consultation services and (d) You; meaning the individual service user booking/availing of the service from the Dietitian

3. Órlaith Clancy Dietitian reserves the right to change or modify any of the terms contained in these terms & conditions, at any time. Any such modifications or changes will immediately become effective upon posting of such changes. Your continued use of the services will imply your full acceptance of the same. You are therefore responsible for regularly reviewing these Terms & Conditions and additional terms or notices posted on the website.

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2. PROVISION OF THE SERVICE

1. The service is available to those aged over 18 years of age or to individuals aged under 18 years of age with parental consent.

2. The service consists of the provision of individual diet and nutrition related advice and consultations to the client. This includes the collection and assessment of information relating to your medical history, current diet and the making of recommendations as to how to adjust your diet to address your goals or concerns. However, it is not possible to guarantee that any specific result will be obtained as a result of availing of the service.

3. At time of booking, and if relevant, following receipt of payment, the client will select a convenient time available for any consultations to be provided as part of the service.

4. The service does not include (and the Dietitian shall be under no obligation to provide to you) any services which it would be unlawful, illegal or unethical to provide or which would require the Dietitian to act in breach of any code of conduct or other regulation to which she is subject. Such services include, but are not limited to: advice on the use of illegal substances or the misuse or abuse of any medications or the treatment of any diagnosed eating disorder (unless such treatment is provided in combination with other health care professionals in accordance with all applicable treatment guidelines).

5. The information provided by the Dietitian’s blog, recipe posts, or on social media is for general information only and should not be used as an alternative to the personally tailored dietetic assessment and advice that a client would receive by seeing the Dietitian on a 1:1 basis.

6. In accordance with copyright law you may not copy, modify, reproduce, republish, upload, post, transmit or distribute by any means or in any way any material or information, read, downloaded or purchased through this website or services provided including but not limited to text, graphics, images, online course content, video, messages, code and/or software without the prior written consent from the Dietitian.

 

3. CHARGES

1. Payment of all services where relevant is required in advance and the Dietitian shall be under no obligation to provide the service to you unless and until service fees have been paid. In the event that the Dietitian agrees to accept payment of the charges in arrears, in instalments or to commence provision of the service prior to you making payment then the Dietitian will be entitled to suspend or terminate the provision of the service without liability to you if you fail to make any payment as previously agreed.

 

4. SERVICE STANDARDS

1. The Dietitian ensures that as at the date of your order she is a registered Dietitian (registration number DI055309) and will maintain all professional registrations which may be required from time to time to enable her to lawfully provide the service to you.

2. The Dietitian shall provide the service to you using reasonable skill and care and in accordance with all legal and regulatory obligations which apply to the Dietitian and the service.

 

5. LIABILITY

1. The Dietitian does not seek to limit or exclude in any way her liability for: (i) death or personal injury caused by negligence; (ii) for fraud or fraudulent misrepresentation; (iii) for any rights which you are entitled to when dealing as a consumer; (iv) for any remedial action which any regulatory authority having jurisdiction over the Dietitian may order her to carry out; (v) and for any other liability which cannot lawfully be limited or excluded.

 

1. Save as otherwise provided for under Clause 5.1, the maximum liability of the Dietitian to you in connection with the provision of the service and any breach by the Dietitian of these Terms and Conditions shall be limited to the value of the charges actually paid by you to the Dietitian.

 

1. Any changes you make following advice from the Dietitian, you do so at your own risk. The Dietitian assumes no responsibility, either directly or indirectly for damage, health problems or inconvenience caused by the use or misuse of information provided by the Dietitian or website. You are responsible for any consequences resulting from misstatements.

 

6 CANCELLATION AND REFUNDS

1. We ask that you give at least 48 hours notice for any change or cancellation of appointment or programme appointment. We ask that this is provided in advance by writing in an email to the Dietitian at orlaithclancydietitian@gmail.com .

2. If you wish to cancel a one off appointment you will be entitled to a full refund of any charges already paid by you if 48 hours notice is provided. If you have signed up to a programme of appointments and cancel within 48 hours of purchase of programme, you will be eligible for a full refund of the fee paid for the programme. 

3. If you cancel an appointment or programme appointment within 24hrs of the agreed appointment time, then you will be entitled to a refund of 50% of any charges already paid by you.

4. If you fail to attend the appointment or consultation at the agreed appointment time without any prior notice to the dietitian then you will not be entitled to any refund or credit of the charge paid for that appointment or consultation.

5. If you have committed to a programme and have opted to pay in instalments, you have agreed to complete all payments on time as agreed with the Dietitian. If you decide not to proceed with a programme for reasons other than the Dietitian not supporting you in line with Service Standards then payment in full for the remaining balance of the package is required and will be charged. 

6. In addition to the cancellation rights provided under Clause 6.1 and 6.2, you are free to cancel or terminate the provision of the service at any time and for any reason. However, no refund will be payable to you of any charges paid in advance (or those outstanding) unless the Dietitian agrees at her discretion to do so or where you have terminated the provision of the service because the Dietitian has breached these Terms and Conditions.

7. Provided that doing so does not cause her to breach of any code of conduct or other regulation which she is subject to, the Dietitian may terminate the provision of the service at any time and should she do so, you will receive a refund of any advance charges already paid by you for services which have not yet been provided. The Dietitian shall not be required to provide any such refund if her reason for terminating the provision of the service is: (a) because you have requested the Dietitian provide any service to you which it would be illegal, unlawful or unethical for her to provide or would result in her breaching any code of conduct or other regulation which she is subject to; or (b) where the Dietitian exercises her rights of termination under Clause 3.1

8. Clients who book a package of  appointments will receive the specified number of appointments from the Dietitian. If for any reason the Dietitian can't be there to deliver the session as planned (due to illness or emergency) additional session(s) will be rescheduled the next available week.

9. E-guides, downloads and other digital goods are non-refundable.

 

7 GOVERNING LAW

1. These Terms and Conditions, the provision of the service and the relationship between you and the Dietitian generally are governed by the law of Ireland and the courts of Ireland shall have exclusive jurisdiction to hear any dispute.

 

8.INTERNATIONAL SERVICE LAW

1. In the event that an International service user seeks to take legal proceedings against Órlaith Clancy Dietitian. The service user is obligated to undertake legal proceedings  via the court system in the Republic of Ireland where Órlaith Clancy holds her professional registration with CORU (DI055309) and professional indemnity insurance via the Irish Nutrition and Dietetic Institute (INDI) . 

2. Órlaith Clancy is unable to accept service users that reside in the US, Canada, Belarus & Russia due to insurance restrictions. 

 

Last Updated: 09 September 2026