Privacy Policy of Órlaith Clancy Dietitian

Your privacy is very important to us. 

 

In view of transparency, this document outlines information related to the ethos, data processing, background workings, intentions and integrity of Órlaith Clancy Dietitian. This privacy policy, sets out how ‘Órlaith Clancy’ uses and protects any personal information that you provide.  

 

Órlaith Clancy is a Registered Dietitian (RD) with CORU (DI055309) and the Irish Dietetic and Nutrition Institute. As a registered dietitian, Órlaith is bound to a code of professional conduct and ethics for Registered Dietitians. 

 

This privacy policy as part of the overall disclosure policy will explain how Órlaith Clancy Dietitian uses and protects any personal information collected from you when you use our website and services. It is advised that you read this Privacy Statement to ensure that you are aware of your rights. By using this website, you are accepting the terms of this Privacy Statement. If you do not agree with, or you do not accept any aspect of the Privacy Statement, you should not use this website.

 

This Privacy Policy applies only to your use of this site. This website may contain links to other websites. Please note that Órlaith Clancy Dietitian has no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

We reserve the right to change this Privacy Statement as appropriate. Every time you use this website you will be bound by the most recent version of the Statement. Therefore, we recommend that you should review the Privacy Statement each time you use this website.

 

Órlaith Clancy Dietitian is committed to ensuring that your privacy is protected. Should you be asked  to provide certain information by which you can be identified when using our services, you can be assured that it will only be used in accordance with this privacy policy.

 

PRIVACY AND DATA PROTECTION

Communicating via the internet is not completely secure and may mean that your personal information is processed by third-parties. Although we will endeavour to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Any transmission of data is at your own risk.

 

Once we receive your personal data, we will use appropriate security measures to prevent unauthorised access. We are committed to protecting the security of your data. We do not require you to provide personal information unless you wish to avail of features or services on this website (such as making an appointment for a dietetic consultation). Where you do send us data it will be used for the stated purpose and any other reasonable purposes only. We do not sell or distribute your personal information to third parties for purposes of allowing them to market products and services to you.

 

 

The Type of personal information we collect

We currently collect and process the following information:

• IP Address

• Information via cookies (unless cookies are disabled)

• If you subscribe to our mailing list: name and email address

• If you avail of our services: personal identifiers, contacts and characteristics (for example, name and contact details)

• If you avail of our clinical services: personal identifiers, contacts, health and nutrition information

 

How we get personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

 

• When you visit this website, your IP address is anonymised before this is shared with Google Analytics (in order to monitor broad trends). This means that no data is collected which could identify an individual. Certain information is also collected using JavaScript, such as: the browser type and version, time zone setting, operating system and platform, information about your visit, including specific webpages on the site, clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs).

 

• This website uses cookies – these are small text files which are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

 

 

• If you avail of any of Órlaith Clancy Dietitian services, relevant information which is needed to complete these services may be collected. For example: contact details to facilitate communication, details needed for invoicing, information about a project, or information needed for completing an individual nutritional assessment. Explicit informed consent is obtained prior to gathering any of this information using Órlaith Clancy’s Terms and Conditions (for consultancy services) or client consent form (for individual nutritional advice).

 

We use the information that you have given us in order to:

• Optimise the functionality and content of this website

• Facilitate business functioning 

• Provide products and services (if you have opted in to these)

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What data do we collect and what may it be used for?

We collect data and process data when you:

• Email us via the contact form on the website or email us directly via orlaithclancydietitian@gmail.com. We may store details relevant to providing you with the service, including contact details, information about the project or service requested and invoicing details.

• If you avail of any services, relevant information which is needed to complete these services may be collected. For example: contact details to facilitate communication, details needed for invoicing or information needed for completing an individual nutritional assessment. Explicit informed consent is obtained prior to gathering any of this information using a consent form on booking of services offered

• Pay for your consultation or programme; We use Paypal, Stripe, Revolut Pay, and Bank Transfer payments to manage payments securely. When you purchase from us via a third party service, all information provided by you is stored and used securely in line with their policies. 

• We do not share your personal information with anyone – unless for the purpose of onward referral to feed back to your GP or referrer. This will have been agreed with your prior to sharing.

 

Security and storage of your data

Órlaith Clancy RD is committed to ensuring that all personal information is secure. 

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• In order to prevent unauthorised access or disclosure, Órlaith Clancy RD has put in place procedures to safeguard and secure any information collected. This includes the security of the electronic devices used to process personal data (via firewalls in information storage systems and only password protected electronic devices are used).

• We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

• Any information provided by you via email, contact form, video call or telephone that is not linked to ongoing dietetic consultations or non-clinical enquires will be deleted after 1 year.

• Your data and consent documentation will be stored for  minimum eight years in accordance with the CORÚ Standards for Records and Record-Keeping (as these are medical records). For clients under the age of 18, records will be kept until your 25th birthday.

• Service providers used to store and process information related to carrying out dietetic services for clients all have robust security procedures in place and are GDPR compliant. These service providers include:  Cloud Storage Services, Practice Better for storage of clinical information data, invoicing and appointment booking and Zoom video conferencing software, All information is handled confidentially. CORU record-keeping guidelines are strictly adhered to for one to one consultations.

 

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

 

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

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The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

 

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

 

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

 

The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via email: orlaithclancydietitian@gmail.com. Please be aware that we may require you to provide additional information to enable us to identify your personal data and/or to verify your identity.

 

Third Party Websites/Links

• We will not distribute, sell or lease your personal information to third parties unless we have your explicit permission or are required by law to do so. Please note that the Third Party Websites have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check the Third Party Websites’ policies before you submit any personal data to the Third Party Websites.

 

 

Sponsorship/Advertising/Reviews

• Órlaith Clancy Dietitian will always disclose if there is a professional or financial relationship that could appear to influence the content of a post. Órlaith Clancy will adhere to the IAB (Internet Advertising Bureau) and Advertising Standards of Ireland (ASAI) guidelines for sponsorship and advertising.

• As per CORÚs code of professional conduct and ethics Órlaith Clancy Dietitian will ensure any advertising is truthful, accurate, lawful and not misleading.

 

Communication Policy 

• Órlaith Clancy Dietitian will aim to answer any nutritional based queries and questions within our scope of practice. If we are contacted in relation to a topic which falls outside of our scope of practice or we feel another dietitian may be more suitable for an individual’s needs, we may signpost to another professional who has expertise in that specific area. Your personal information will never be sent onto a second party unless explicitly requested to do so. 

• Órlaith Clancy Dietitian cannot provide individual nutritional advice unless a full nutritional assessment has been completed.

 

 

 

Updated 09 September 2026